really enjoyable read, especially the evernote on customer journey! I think it would benefit if you wrote a blurb about yourself at the end. I.e. your accompli

really enjoyable read, especially the evernote on customer journey! I think it would benefit if you wrote a blurb about yourself at the end. I.e. your accomplishments and where you are now etc. The story would be more interesting if we knew the person behind the story!