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Definitely a problem. Initially I really enjoyed sharing open source projects. But after a while you get a little bit fed up with the support requests and rando

• BucketSort 8y ago
  We need new open source cultural leaders that set the tone for open source engagements. I see the poor attitude here on HN all the time. Someone posts about their open source project and they often get burned down for not doing x,y,z. It's open source. We should all be grateful for the work people are putting in so that we may benefit. I don't know why so many people regress to neolithic end-users when an OSS project they are using doesn't do something they like or has bugs. It's like just because they have access to it and use it, they are entitled to world class support, as one would expect as a paying user. It's a toxic situation. We need a cultural change that curbs this behavior.
• Wuzzy2 8y ago
  I usually just close feature requests I disagree with. I also reject feature requests that are written so broadly and vague that it could mean anything. It helps to have written down a clear vision for the project, so everyone can quickly see what kind of feature request even makes sense. From time to time, users do make actually good requests, and I think every good developer should recognize good ideas. I always insta-close support requests because they have no place on a bugtracker. But I very rarely get such requests in a bugtracker in the first place.