> how are you really going to judge a mattress by lying on it for a few minutes? When we purchased our mattress ( a Vi-Spring ) the store only accepted our ord

> how are you really going to judge a mattress by lying on it for a few minutes? When we purchased our mattress ( a Vi-Spring ) the store only accepted our order after we had lain on a matching configuration in-store for 20 mins. Or was it 30? If felt odd lying in the middle of a shop but apparently it was the only way to enable the softness-exchange warranty. We could switch up or down one softness grade but had to find the starting grade like that.