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Ugh, It's like Planet Fitness' retention strategies. They make you go into the gym that you signed up at, get a form, fill it out, then MAIL it to corporate. W
by tekromancr 8y ago
Ugh, It's like Planet Fitness' retention strategies. They make you go into the gym that you signed up at, get a form, fill it out, then MAIL it to corporate.
When I tried to do that, they told me "Oh, we don't have any of the forms on hand, try again next week"
Fuuuuuuck that a whole bunch. They also make you do direct debit from your bank to sign up rather then put it on a ccard, to make it more difficult to just stop paying them. I only stopped giving them money when my bank (simple) changed their upstream bank and everyone got a new account number.
- LorenPechtel 8y agoYeah. When they make it hard to cancel I have no problem at all with people going through the credit card instead. I'm thinking of one errant charge that showed on my credit card that I didn't make. I called the provided number, got a recording saying to contact them by e-mail. My bank was happy with that as having tried to resolve it with them first--the bank didn't consider contact by e-mail an acceptable alternative to the mandated 800 number.