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I think this is common all over Europe. You also have the "right to regret" so within 14 days of buying stuff online you can cancel and refund it no questions a
by tyfon 8y ago
I think this is common all over Europe.
You also have the "right to regret" so within 14 days of buying stuff online you can cancel and refund it no questions asked by law.
In fact, in my country there is also a requirement that the companies send you a information about this right and forms you can fill out to complete the request with the order confirmation.
- Silhouette 8y agoYou also have the "right to regret" so within 14 days of buying stuff online you can cancel and refund it no questions asked by law. Although this comes with some caveats. The consumer protection rules for distance selling are very strict in the EU, but if you're buying something like digital content, it's obviously not reasonable to say someone can pay today but can't then be provided with what they've just paid for for 14 days just in case they decide to cancel. The law does provide for giving up those cancellation rights and getting the content immediately, as long as it's clearly stated at the time of purchase that this is what you're doing.
- tyfon 8y agoYes, if you buy digital and download the content you can't refund, but that's about the only way you can "give up" the right i think?