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If its a legit subscription which is easy to cancel online, then I agree, its not nice to issue a chargeback for that. However, if a company abuses darkpattern
by thecatspaw 8y ago
If its a legit subscription which is easy to cancel online, then I agree, its not nice to issue a chargeback for that.
However, if a company abuses darkpatterns to keep you from canceling (by making you wait half an hour in a _call_ for a service you trialed with a few clicks..), I have no issue with chargebacks.
- sokoloff 8y agoWe tried BlueApron and enjoyed it for the better part of a year. Easy sign-up, impossible to cancel online. Out of sheer spite for this dark pattern, I went onto their site every week (via a paid search click) for over two years to cancel the next few shipments until they re-activated their (already existing, but not navigable) online cancelation form.
- ec109685 8y agoGoogle at least only charges the advertiser the first time you click on one of their sponsored links.