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I've been using SiruisXM for years, and they have been more than happy to continue their lower initial price - or one very close to it - indefinitely, provided

by smsm42 8y ago

I've been using SiruisXM for years, and they have been more than happy to continue their lower initial price - or one very close to it - indefinitely, provided you call them once a year and threaten to cancel right here, right now. Why on earth they insist on this game instead of just giving me the price they and I both are happy to agree on is anybody's guess, nevertheless this is the case. I guess a lot of people give up and pay the higher price? Never had a problem with their service reps though. Answer times were reasonable and as long as you make it clear you'll really cancel if you'd not get a reasonable price, it didn't take a lot of time overall.

TeMPOraL 8y ago
> Why on earth they insist on this game instead of just giving me the price they and I both are happy to agree on is anybody's guess, nevertheless this is the case. Because you're not an individual customer to them. They look at customers as if they were a liquid, so they don't bother with individual liquid molecules. If the customers want to flow up, but they want them to flow left, they'll insert some stupid block in the flow path. It doesn't matter the liquid will splash, and some individual molecules will get lost. As long as most of the customers flow in the direction they need, that's all they care about.
moduspol 8y ago
Everyone in my family has been doing this for years. I even tried just asking the first person if there are any promos available, to try and skip the song and dance. But they said no. "OK, then I need to cancel." And you're sent over to someone who can get you back down to your prior rate. I always tell them that $5/mo per radio is the most I can justify paying, and it always works. Then set a reminder to call them again in a few months. Often they'll tell you directly to call back before the promo expires so they can ensure you get back on one. My next reminder is for February 15.

by smsm42 8y ago

TeMPOraL 8y ago

> Why on earth they insist on this game instead of just giving me the price they and I both are happy to agree on is anybody's guess, nevertheless this is the case. Because you're not an individual customer to them. They look at customers as if they were a liquid, so they don't bother with individual liquid molecules. If the customers want to flow up, but they want them to flow left, they'll insert some stupid block in the flow path. It doesn't matter the liquid will splash, and some individual molecules will get lost. As long as most of the customers flow in the direction they need, that's all they care about.

moduspol 8y ago

Everyone in my family has been doing this for years. I even tried just asking the first person if there are any promos available, to try and skip the song and dance. But they said no. "OK, then I need to cancel." And you're sent over to someone who can get you back down to your prior rate. I always tell them that $5/mo per radio is the most I can justify paying, and it always works. Then set a reminder to call them again in a few months. Often they'll tell you directly to call back before the promo expires so they can ensure you get back on one. My next reminder is for February 15.