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I feel like rating systems need to simplify to: - Bad & contact support (thumbs down). Details should be given as to what is bad. - Good enough (thumbs up),
by woolvalley 8y ago
I feel like rating systems need to simplify to:
- Bad & contact support (thumbs down). Details should be given as to what is bad.
- Good enough (thumbs up), the default rating if you don't do anything
And then have a third tier of "compliments" like you do with uber drivers to denote something exceptional.
- paulie_a 8y agoI like Uber's give compliments feature. There could be a variety of reasons why they were great. Professional and just let me be. Had an awesome conversation with them and learned something. Got some good tips in a new city. I don't feel obligated to leave a lengthy review, just either the default options and potentially a nice note.