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My biggest gripe is that the cleanliness has gone way down. It used to be, a few years back, AirBnB would make sure everything was immaculate. I remember a hos
by dbg31415 8y ago
My biggest gripe is that the cleanliness has gone way down.
It used to be, a few years back, AirBnB would make sure everything was immaculate. I remember a host letting me in to her house and being embarrassed that there were garbage bins out front since it was garbage day. Everything was laundered, sheets were bleached and crisp, everything was on-par with a 5-star hotel.
For whatever reason, now when I stay in AirBnBs it's next to impossible to find a place that has that level of detail. Supply and demand, I guess. More people doing it, pressure to lower price, less money for cleaning, less money for quality linens. Sure... I get it. But it's turned me off AirBnB.
The last place I stayed in had dirty towels. Like they didn't even bother to put clean towels up, they were damp when we showed up and had someone's makeup on them. Was gross. I wrote in to complain, and used the dirty towel to wipe the floor and counter to show that those weren't clean either. The towels were sort of grey, and came off the floor just black.
And you know what I got? Billed for damaging a towel, they said that because I used their towel to wipe off their floor that it stained the towel. Likely wasn't good for the towel, but come on... the place was filthy. AirBnB needs a "white glove" service -- and I'd be willing to pay extra for this -- to ensure that everything is on-par with a nice hotel.
- spookthesunset 8y ago> AirBnB needs a "white glove" service -- and I'd be willing to pay extra for this -- to ensure that everything is on-par with a nice hotel. Getting a set of clean towels isn't what I would consider "white glove" service. It seems more like "basic level of service".