5 ms·
Same here. I've had bad experiences, and AirBnB has not responded to complaints in any way. In one case, the host was so hostile that we left after staying one
by egonschiele 8y ago
Same here. I've had bad experiences, and AirBnB has not responded to complaints in any way. In one case, the host was so hostile that we left after staying one night. I've yet to hear back from AirBnB about it, and my review was not published either.
- jrnichols 8y agoI wonder how many reviews go unpublished. I had a host try to shake me down for nearly $200 saying that "you spilled something on the bed, I had to have a professional cleaner come out." I had spilled nothing at all! His "evidence" was some unclear photos of a mattress, and that's it. I refused, noting exactly that - it felt like a shakedown, and he had even admitted that another guest had already stayed. I don't know how or if it'll affect my reputation, but I was pretty turned off on Airbnb after that and i'm not too sure i'll use it again.