I really hate the way companies abuse the court system to get out of unfavorable deals. If you sold the ticket and didn't explicitly outline exceptions you can'

I really hate the way companies abuse the court system to get out of unfavorable deals. If you sold the ticket and didn't explicitly outline exceptions you can't then get mad just because someone is taking advantage of the very same benefits they paid for. The Vroom guy (great name btw) seems to have particularly gotten screwed because at the time he bought his ticket it wasn't illegal to resell seats. He never violated the contract he signed. It's also pretty questionable to call booking two seats and only using one to be fraud. What if he just didn't want a neighbor, or he was overweight and needed the extra room? Either way he technically paid for the seat so AA not being able sell the seat twice is not really his problem.