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Actually, I tried to file a chargeback with Amex! They declined it since they said the cancellation of policy was set to "strict" https://www.airbnb.com/home/ca

Actually, I tried to file a chargeback with Amex! They declined it since they said the cancellation of policy was set to "strict" https://www.airbnb.com/home/cancellation_policies#strict-with-grace-period https://www.airbnb.com/home/cancellation_policies#strict-wit.... > If the guest cancels less than 7 days in advance or decides to leave early after check-in, the nights not spent are not refunded. ^ I basically got hit with that rule. ---- Edit: Wanted to add that I'm pretty sure AMEX has a partnership with Airbnb since I always notice the promotional deals pop up. Spend $200, get $50 back.

tomp 8y ago
Interesting, I'm disappointed by AMEX... What about this part? > this wasn't disclosed in the listing Isn't that basically "false advertising" or "bought something and got a different item"? I thought credit cards/AMEX would cover that... anyhow, very disappointing.
nojvek 8y ago
Strict cancellation is just a scam. Airbnb is asking you to spend thousands of dollars on something you haven’t even seen with your eyes. Their pictures are notoriously decieving with the wide angle HDR shots. It’s just really hard to find a quality place on Airbnb amongst all the noise. They come nowhere close to the customer obsession Amazon has.
mtnGoat 8y ago
Don't use amex in these cases, they are very pro-business and tend to take their side in disputes.