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Sadly, this is the way that IT is going as well. It's getting harder to start at the help desk and work your way into a real position anywhere. When we intervie
by olyjohn 8y ago
Sadly, this is the way that IT is going as well. It's getting harder to start at the help desk and work your way into a real position anywhere. When we interviewed for a Desktop Support person, 80% (my guesstimate) of our applicants only had (limited) access to the Office 365 portal, performed basic password resets, and did shit-work like wipe drives. They were totally silo'd out of being able to grow. They weren't even given local admin permissions on workstations to be able to do any real troubleshooting.
Of course, all this is in the name of "security" and the least-privilege thing. It's horse shit really. You need to be able to trust your employees and then audit. But it's easier to manage people when you can just lock them into a position and leave them there to rot.
- expertentipp 8y agoHelpdesk?! Outsourced development for major institutions is done that the developer has a remote access to the virtual machine with the IDE, repository cloned, etc. Growth? Your are a JAVA+Angular whore. Complaints? This workplace is for team-players only. Fired? Revoke the access with one click.