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Is there anyone that still takes the BBB seriously? They operate as a pay-to-play scheme, charging money in exchange for their approval in an outright quid pro

Is there anyone that still takes the BBB seriously? They operate as a pay-to-play scheme, charging money in exchange for their approval in an outright quid pro quo sales operation. https://money.cnn.com/2015/09/30/news/better-business-bureau-millions/index.html https://money.cnn.com/2015/09/30/news/better-business-bureau... Beyond that, the advent of modern communication has taken a huge bite out of whatever relevancy they might've had. Why complain to the BBB when you can complain via Yelp/Google Reviews/Facebook, etc. and have a bigger impact.

rjf72 8y ago
I've yet to run into a company that didn't actively engage with the BBB. AirBnB quite certainly seems to respond extremely actively to them. I've been fortunate enough to only have a couple of complaints with businesses I was unable to resolve directly, and in both cases I was able to work out a fair settlement through the BBB alone. If somebody would prefer to go the social review route, then that's great - it's obviously a very good thing that we have so many dispute resolution options available for consumers now a days.