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I completely agree with you. Especially on point 1 and 2. I've had 2 negative experiences with Airbnb, and I can say that it would never have happened at a hote
by anon269736 8y ago
I completely agree with you. Especially on point 1 and 2. I've had 2 negative experiences with Airbnb, and I can say that it would never have happened at a hotel.
- The first one had a host cancelling a week before my trip. It was a long expected Christmas trip, and I had booked well in advance. Airbnb offered a $30 voucher on their platform, but there was no more availability in the city, so we had to pay a hotel for three times the initial price, the voucher expired before we could use it.
- The second one had a room in very bad conditions. We decided to get a hotel and quickly found something much nicer for half the price. We notified the host that we would not stay, but since we were backpacking abroad it was very hard to contest anything with Airbnb. Ultimately we still payed the full price of our Airbnb booking.