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What if the "customer" is trained through gamification and other psychological tricks to come back? I hated Facebook and still had the muscle memory of <ctrl>+<
by TACIXAT 8y ago
What if the "customer" is trained through gamification and other psychological tricks to come back? I hated Facebook and still had the muscle memory of <ctrl>+<t> face <tab> <enter>. I still do that sometimes after I've seen the logo or name even though I don't have an account anymore.
It's like, do you go back to the sugary foods cause they're so healthy and you love them, or are you low key addicted? I don't really consider that a healthy customer relationship.
- chillacy 8y agoI think you’re getting at a great paradox of humanism: in a society where the customer is always right, one person one vote, and authenticity comes from the self... what if there is no such thing as a true self and we’re just a grab bag of needs and fears glued together with a hasty narrative?