I’ve been the Software Engineer on customer sites and visting call centers with 100s of users in international locations. It was a very good experience every ti

I’ve been the Software Engineer on customer sites and visting call centers with 100s of users in international locations. It was a very good experience every time. I’m certainly not the unwashed developer type but some of the non IT folk did share some of the points you raised. The experience was great and I’m trying to do the same at my new job. If anyone has the chance or can convince their managers I’d jump on it immediately.