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Re AWS Linux support, ~free is about right. You do pay for it. At enterprise levels, you're paying a percent of your total bill for support. That can be signifi
by kelp 8y ago
Re AWS Linux support, ~free is about right. You do pay for it. At enterprise levels, you're paying a percent of your total bill for support. That can be significant.
https://aws.amazon.com/premiumsupport/pricing/ https://aws.amazon.com/premiumsupport/pricing/
But with it you generally get very quick responses to issues, and if your bill is enough, you get a technical account manager who gets paged when you open a ticket. They handle many things, but I believe AWS Linux is in that list of many.
Having the Technical Account Manager is quite valuable.