3 ms·
Awesome. Will be reading these in short order. Can anyone recommend other good incident response resources (that are relevant in 2019)?
by xrayzerone 8y ago
Awesome. Will be reading these in short order. Can anyone recommend other good incident response resources (that are relevant in 2019)?
- brooksgarrett 8y agoFirefighter for over 10 years and an IT career spanning Red Team/Blue Team and now SRE, I can't recommend enough taking the FEMA Independent Study course in Incident Command. https://training.fema.gov/is/courseoverview.aspx?code=IS-100.c https://training.fema.gov/is/courseoverview.aspx?code=IS-100... Even if you don't adopt the system it will help you frame and understand how complex IR can be. Having a scalable system to a) grow with resources and b) grow with external interactions is crucial to have BEFORE you need it.
- twunde 8y agoAtlassian's handbook is pretty good: https://www.atlassian.com/software/jira/ops/handbook https://www.atlassian.com/software/jira/ops/handbook
- richadams 8y agoThere are some good additional resources referenced in the docs here: https://response.pagerduty.com/resources/reading/ https://response.pagerduty.com/resources/reading/ Specifically, Google's SRE books are particularly useful (https://landing.google.com/sre/books/ https://landing.google.com/sre/books/) along with the book "Incident Management for Operations" (http://shop.oreilly.com/product/0636920036159.do http://shop.oreilly.com/product/0636920036159.do) and Etsy's Debriefing Facilitation Guide (http://extfiles.etsy.com/DebriefingFacilitationGuide.pdf http://extfiles.etsy.com/DebriefingFacilitationGuide.pdf). The book "Comparative Emergency Management" (https://training.fema.gov/hiedu/aemrc/booksdownload/compemmgmtbookproject/ https://training.fema.gov/hiedu/aemrc/booksdownload/compemmg...) is also quite interesting, as it compares the emergency management practices of about 30 different countries.