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Well why does McDonalds or Coca-Cola need to advertise? It's not necessarily about getting new customers or raising awareness that McDonalds exists (everyone kn
by freehunter 8y ago
Well why does McDonalds or Coca-Cola need to advertise? It's not necessarily about getting new customers or raising awareness that McDonalds exists (everyone knows of the brand already). It's about keeping them at the front of your mind. It's called the 'mere exposure' effect [1] where customers increase the intensity of their opinion of your brand just because they're constantly hearing about your brand. It doesn't even matter the content, they can double-dip: if they run an ad telling people to create a Facebook profile the hit both the market of people who don't yet use Facebook and also hit the market of people who do have an account but don't use it as much as Facebook wants you to.
Now unfortunately this does work both ways: if you hate Facebook, seeing a Facebook ad will make you more and more irritated with Facebook. But if you think Coca-Cola is good yet don't have strong preference Coke vs Pepsi, seeing Coke ads everywhere will make you think more highly of Coke rather than Pepsi. This is why Coke brands the most ridiculous things, like wall decor, decorative plates, toy trucks, even Christmas. People will gladly hang their ads on the wall and be constantly exposed to Coke advertising.
Facebook is banking on people who don't hate Facebook seeing the ads, knowing that people who do hate Facebook are a lost cause anyway... or are being targeted by a different ad campaign to win them back.
[1] https://en.wikipedia.org/wiki/Mere-exposure_effect https://en.wikipedia.org/wiki/Mere-exposure_effect
- ForHackernews 8y agoCoke is competing against Pepsi. Who are Facebook's competitors?
- thibautg 8y agoPeople’s time and attention
- freehunter 8y agoFacebook's biggest competitor is "not Facebook". There's tons of "not Facebook" that can hurt Facebook. Even other Facebook properties like Instagram and WhatsApp are "not Facebook" in the sense that they don't generate the same value of data that Facebook generates. "Not Facebook" includes other social media like reddit and Twitter and Youtube and LinkedIn etc, but also news sources like New York Times and BBC and Washington Post etc, and other OpenID login providers like Google and Github etc, and other messaging services like iMessage and Slack etc, and other sources of business information like Yelp and TripAdvisor and Foursquare etc. Every time you visit one of these "not Facebook" sites, Facebook loses. So Facebook reminds you that Facebook exists so you'll check Facebook first and might as well log into that site and app with Facebook and as long as you're here why not message your friends, oh by the way did you see this cool business near you and there's an event you just have to go to.