4 ms·

Nah, closures are up and openings are down all across the city due to higher costs.[1] You may have lived here 25 years but that’s no substitute for hard data.

• s1mon 8y ago
  That’s where I got the data. That article mentions higher costs, but the Harvard study they referenced links review stars to closures. Clearly costs are one of the main pressures on restaurants, but there are plenty of things that restaurants can do to improve diners’ experiences which don’t necessarily cost more. Hypothetically, restaurant A and B are the same except A is better organized and your food gets to the customers table faster and at the right temperature. Or restaurant B’s staff doesn’t notice when your wine glass is almost empty and doesn’t sell that second or third glass. Little things can make a huge difference in revenue and ratings, and yet you can see restaurants making stupid mistakes all the time.