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Actually, former Payments Googler here. I have a pretty good idea what could have happened. I will escalate this internally. And no, it shouldn't require a Goog
by jasondclinton 8y ago
Actually, former Payments Googler here. I have a pretty good idea what could have happened. I will escalate this internally. And no, it shouldn't require a Googler to fix it; something has gone wrong.
- Mindwipe 8y agoThere are way too many stories like this around. Something goes wrong a scary amount of the time, and Google just have no useful process. It desperately needs a centralised "customer service" team who have the power to override literally anyone else in Google to sort this shit out.
- ericthebell 8y agoAny tips for the rest of us stuck in the same "account suspended without explanation" purgatory? The article describes my own experience since November (and still stuck despite many emails and calls).