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I can relate. We have two Fi phones and there are bunch of problems: 1. If you use the max 10G every month it's pretty expensive. 2. Support is indeed bad. I o
by tinyhouse 8y ago
I can relate. We have two Fi phones and there are bunch of problems:
1. If you use the max 10G every month it's pretty expensive.
2. Support is indeed bad. I once contacted them via the app and was told someone will reach out to me within 24 hours. No one did.
3. There are technical problems such as people calling me when I'm on wifi and they cannot hear me when I answer and instead go directly to voice mail. I was told to clear the cache but it's not always helpful.
Things I like about Fi:
1. It's really nice that it works pretty much in every country. I travel often and it's supper convenient. (it's more expensive than getting a local sim in many countries but more convenient).
2. I don't need to listen to messages since they get transcribed automatically. (I'm assuming this is not a Fi only thing)
So overall the main differentiation for me is the travel part. For people who don't travel out of the country the Fi doesn't provide anything special.
- 1024core 8y ago> 1. If you use the max 10G every month it's pretty expensive. How can that be? They cap your bill at $60 (which you hit after using 6GB). https://techcrunch.com/2018/01/17/googles-project-fi-now-caps-data-bills-at-60/ https://techcrunch.com/2018/01/17/googles-project-fi-now-cap...
- deleted 8y ago[deleted]
- tinyhouse 8y agoIt's 10G for two lines.
- bduerst 8y agoThat doesn't sound right, because Fi charges a metered flat rate per data used, there is no "Max 10GB". You may be misunderstanding how Fi data works. Fi's "max" is mostly there because consumers have learned that behavior from other carriers who like to charge overages - Fi refunds the metered data you don't use if you paid for 10 GB, and bills you at the same rate if you go over.
- tinyhouse 8y agoMy bad, I meant something else. We have two lines and we pay for 10G max (beyond that it's free but beyond 15G it becomes slower (only data on the account that goes beyond 15G becomes slower)). If we use less than 10G we pay less. What I meant is that for people who reach the cap it gets expensive. There are cheaper unlimited plans with other carriers.