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I'd like to see a system that is modeled around freetext documents rather than forms. You could start with prose, and add in more controlled data via things lik
by alangibson 8y ago
I'd like to see a system that is modeled around freetext documents rather than forms. You could start with prose, and add in more controlled data via things like hashtags, @-ing other users, etc.
- mcphage 8y ago> modeled around freetext documents Are "freetext documents" a specific thing here?
- alangibson 8y agoNo, just unstructured text. The idea is to start out with prose to encourage creative thought (as opposed to robotically clicking at a form) and then enrich it with more structured data later.
- mcphage 8y agoAh, gotcha. I’ve seen a system like that at my doctor’s office, it always seems really clever. You just type whatever in, and if it means something, the system will link it up or help you complete the value or whatever. That would be much better than Jira’s strict fields.
- bluGill 8y agoThe problem is if I allow freetext someone will forget critically important information - like what product they were having problems with. Not to mention version numbers, and other details of their setup that are important.
- alangibson 8y agoYea, you would probably have to have a sieve that only allowed issues with the minimal required data to transition into 'in progress' or something.