It's a failure to understand how any of it actually works. There was a comment higher up how many older people have memorized steps to complete tasks, but have

It's a failure to understand how any of it actually works. There was a comment higher up how many older people have memorized steps to complete tasks, but have no understanding of underlying concepts. Despite 2 decades of effort on my part, my father has paper notebooks full of step by step instructions how to do things with his computer, but not a shred of understanding of any of the underlying concepts. Also, he was shocked to learn that the internet runs on money and advertising. He can do about 5 common tasks on it, and he has strict instructions never to enter any personal or financial information into any computer.