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I never said customer support was bad, in fact they're very responsive. I am pointing out how Azlo (Stripe's partnered bank) is telling me it's a Stripe problem
by mikob 8y ago
I never said customer support was bad, in fact they're very responsive. I am pointing out how Azlo (Stripe's partnered bank) is telling me it's a Stripe problem and Stripe telling me it's a Azlo problem. It makes more sense to me that if I'm opening a bank with Stripe Atlas, that I should go through Stripe, as they're the ones who created my SVB bank. Azlo asked me to go through Stripe.
The Stripe Atlas product has some very rough edges as you'll see others also experienced in the comments.
- mrunkel 8y agoI'll be accused by GP of victim blaming here, but this generally occurs when one organization is being told something slightly different than other organization. Methinks you are probably overcomplicating things at Azlo. Open the account with your org that was created via Atlas at Azlo, stripe should have nothing to do with that. Inform stripe this is the new bank account. You have the controlling interest in the org that was created via Stripe Atlas don't you?