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As a previous employee of DoorDash I can confirm, this is accurate. Its a fairly sleazy system. They are able to honestly say that '100% of the tip goes to the
by human_person 8y ago
As a previous employee of DoorDash I can confirm, this is accurate. Its a fairly sleazy system. They are able to honestly say that '100% of the tip goes to the dasher' (legally they have to give the tip to the dasher[0]) but that is because they use the tip money instead of, not in addition to what DoorDash would have paid the dasher.
For example if they tell the dasher they will make $6 on a delivery and you tip $5 through the app the dasher still makes $6
If you tip $10 the dasher gets $11 (DD always pays $1, I assume for pr or legal reasons)
Basically if you tip through the app you are just paying twice and subsidizing a company that is supposedly worth $4 billion.
Just tip in cash, the drivers always appreciate it and if you do it enough you can get good at smoothly slipping money into someone's hand which feels pretty cool.
Semi related - I worked at DD during the roll out of the this driver pay model and they spent months working on the messaging for the dashers.
[0] https://www.dol.gov/whd/regs/compliance/whdfs15.htm https://www.dol.gov/whd/regs/compliance/whdfs15.htm
"all tips received by the tipped employee are to be retained by the employee except for a valid tip pooling arrangement limited to employees who customarily and regularly receive tips"