5 ms·
> But what if I want to know why you're not using my product every moment of every day Did you try asking me? > and what I'd have to change to do that? Again
by inetknght 8y ago
> But what if I want to know why you're not using my product every moment of every day
Did you try asking me?
> and what I'd have to change to do that?
Again, did you try asking me?
> If you're satisfied with my product, but you only buy it once a year, that's bad for me. If you're not very satisfied with my product, but you buy it 30 times a year, that's better.
If I'm satisfied with your product what makes you think I'd be more satisfied with it if I had to buy it multiple times per year?
> I'd rather have 30 sales than 1 sale, even if you badmouth my product and lose me 15 more sales down the line.
You assume every sale is the same price. If you sell your product to 30 people, are those 30 people generating the same amount of revenue as the 15 people could have if they were more satisfied with your product?
> TBH I may not give a crap how "happy" you are if you're still engaging.
That is, in a nutshell, exactly why I'm not satisfied with many online products and have actively disengaged from them. Your line of thinking leads down a road where the end user is nothing except a source of income to you. You've completely forgotten that you're supposed to provide a service for humans. It shows a complete lack of respect of users' intent and instead you wish to push users to generate more money for you potentially at the cost of the users themselves.
- diminoten 8y agoMy line of thinking is what makes companies profitable. You can moralize all you want, but the incentives align for a company to maximize on profitability, not on "hey my customers like me". You can't pay for dinner with goodwill, but you can pay for dinner with money. If I'm being so disrespectful, why is my engagement high? Do people love to be disrespected? You're talking about what ought to be, as if it were how it is. It's not that way. It's how I describe. Maybe it should be some other way, but it's not.
- inetknght 8y ago> My line of thinking is what makes companies profitable. I don't disagree, however unfortunate that is. > You can moralize all you want, but the incentives align for a company to maximize on profitability, not on "hey my customers like me". Let's change that so that the incentives do work for being liked. > You can't pay for dinner with goodwill, but you can pay for dinner with money. Somewhere there's some middle ground which represents the failure of our government to incentivize; where companies may still be profitable (even obscenely so), and employees are able to pay for dinner, and customers are happy, and people aren't being manipulated. > If I'm being so disrespectful, why is my engagement high? Do people love to be disrespected? Love to be? No. Most have become desensitized to disrespect such that they expect to be abused by collusion between big corporations and big government. > You're talking about what ought to be, as if it were how it is. It's not that way. It's how I describe. Maybe it should be some other way, but it's not. I'm talking about what ought to be, indeed. I recognize it's not that way. Do you recognize that it doesn't have to be that way? Don't you agree that it should be some other way?
- diminoten 8y agoI don't agree with your yanking what I've written out of context... Respond in full please, not line by line.
- deleted 8y ago[deleted]
- LaGrange 8y ago> If I'm being so disrespectful, why is my engagement high? Do people love to be disrespected? There is a large difference between what people "want" (at a given moment) and "like." It's very much possible — and I'm pretty sure you're currently advocating it — to make people "want" things they don't actually like. Yeah, it's a weird glitch in our brains. Also, you are making a very good case for destroying capitalism, so that's good.