I have an open support request with Crashplan right now. After confirming my subscription in September, in October they deleted my account - and data. And the

I have an open support request with Crashplan right now. After confirming my subscription in September, in October they deleted my account - and data. And the original hard disk was broken and I was trying to restore. These layoffs come a couple of years after they transitioned from being a backup company for everyone, to "enterprise" only. With that has come a huge drop in customer care. I can't see layoffs improving the company's customer support or services.