> An investor in the audience stood up to tell me how full of shit I was: I had no idea just how complicated Uber’s app and infrastructure were, and there was n

> An investor in the audience stood up to tell me how full of shit I was: I had no idea just how complicated Uber’s app and infrastructure were, and there was no way a bunch of grubby drivers would ever be able to match its expert coding and administration. Silicon Valley's technical skills and ethos are good at discovering disruptive business models. It is incredibly hard to pivot operations at scale until you get the market properly sorted out. Investors would love to believe that this also imploes a moat for replicating and administrating the system... but there is no reason one flows from the other. Of course, "It is difficult to get a man to understand something, when his salary depends upon his not understanding it!" - Upton Sinclair