And Amazon's return policy. I remember specifically buying clothes from an online retailer a few years ago and when things didn't fit, I got charged a 10% rest

And Amazon's return policy. I remember specifically buying clothes from an online retailer a few years ago and when things didn't fit, I got charged a 10% restocking fee. I'd mostly bought from Amazon but decided to go outside the box. Sure enough, I went back to Amazon. When I lived in the UK, I discovered retail shop hours at 9 to 5, except Thursday and Saturday when you have to fight crowds. Also, things were more expensive. So Amazon won again. All the monopoly complaints aside, the rest of the retail world doesn't compete very well.