They don’t need to tip anything. It’s about consumer intent of where that tip should go if a tip is left. Consumers are being led to believe that the tip goes

They don’t need to tip anything. It’s about consumer intent of where that tip should go if a tip is left. Consumers are being led to believe that the tip goes to the employee when actually that tip is being used to subsidize the wage that the company should have been paying. This isn’t really different from when you tip at a restaurant and finding out the company is just stealing 50% of the tip from the employee.