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tl;dr: DoorDash subtracts the "guaranteed" amount from the tip. So if the driver is promised $8 for the delivery and the customer tips $5 the driver makes $8. T
by xenadu02 8y ago
tl;dr: DoorDash subtracts the "guaranteed" amount from the tip. So if the driver is promised $8 for the delivery and the customer tips $5 the driver makes $8. The tip went to DoorDash, not the driver. The way DoorDash words this kinda explains that's how it works so technically they aren't cheating drivers... but it sure is shady and outright lying to customers!
Tips are understood (and have a common-law definition) of being directly paid to those serving you. In some states a "house cut" of tips is against the law because scummy restaurants try to do the same thing DoorDash is doing.
By listing it as a "tip" in the app DoorDash is defrauding me as the customer.