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I'm wary of these type of claims by Apple. They seem carefully craft such claims to be factual in some twisted sense but not reflective of actual state of thing

I'm wary of these type of claims by Apple. They seem carefully craft such claims to be factual in some twisted sense but not reflective of actual state of things. For example, at every announcement they have claimed that their customer satisfaction is 96%. This is very hard to believe despite of battery gate, headphone jack removal etc. Almost every release they say they broke record which is technically true but they don't mention that this was usual fanboy rush that quiets down within a week, sometime in just couple of days.

coldtea 8y ago
>I'm wary of these type of claims by Apple Really? Typically it's all the claims by the press pundits (X not selling, Apple losing Y country, etc) that are proven invariably BS after each quarter results conference.
- coldtea 8y ago
  Well, the XR sales claims are BS... https://appleinsider.com/articles/19/01/08/the-wsj-calling-the-iphone-xr-a-failure-that-cant-sell-is-ludicrously-mistaken https://appleinsider.com/articles/19/01/08/the-wsj-calling-t...
saagarjha 8y ago
> at every announcement they have claimed that their customer satisfaction is 96%. This is very hard to believe despite of battery gate, headphone jack removal etc. I think you’re failing to account for the fact that most people just use their phones and enjoy them as long as they work and do what they want it to do. The “gates” and outrage you mention comes from a small and vocal portion of Apple’s customers.