Sounds like a case of criticism vs feedback. From: https://www.psychologytoday.com/us/blog/anger-in-the-age-entitlement/201212/one-thing-will-ruin-perfectly-go

Sounds like a case of criticism vs feedback. From: https://www.psychologytoday.com/us/blog/anger-in-the-age-entitlement/201212/one-thing-will-ruin-perfectly-good-relationship https://www.psychologytoday.com/us/blog/anger-in-the-age-ent... > Criticism focuses on what’s wrong. Feedback focuses on how to improve. > Criticism implies the worst about the other’s personality. Feedback is about behavior, not personality. > Criticism devalues. Feedback encourages. > Criticism implies blame. Feedback focuses on the future. > Criticism attempts to control. Feedback respects autonomy. > Criticism is coercive. Feedback is not at all coercive.