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BA has "golden tickets" they give to the top tier rewards customers, which you can then hand to any member of BA staff that has made a positive impact for you.
by mpeg 8y ago
BA has "golden tickets" they give to the top tier rewards customers, which you can then hand to any member of BA staff that has made a positive impact for you.
They don't get cash for it, but I understand it goes in their file.
Ironically, I had my golden tickets go unused as most BA staff I've flown with have been average at best for the past few years, even when sitting in business / first.