2 ms·

I have personally seen this in some airports. The problem was they were fixed in place in front of you and constantly blared ads. At some restaurants near me,

I have personally seen this in some airports. The problem was they were fixed in place in front of you and constantly blared ads. At some restaurants near me, the waitstaff now hand you an iPad instead of a menu. Once we got over the clunky UI, it made ordering a lot more efficient. I imagine you could embed a short 15s video to explain what the dish is (if needed).

HillRat 8y ago
The United terminal at EWR — ground zero for the “iPad at every seat” concept — basically feels like you’re trapped in a combination of a high-security video poker casino and the “Minority Report” retinal-scanning advertising scene, with the added insult of a CBGB-branded craft cocktail bar. Having said that, it’s still the best terminal you’ll find in Newark, so ... eh.
- wenc 8y ago
  OTG is the company behind the iPad concept [1], and there are large installations at IAH, YYZ, LGA, etc. I don't know, they're ok. I wouldn't use the iPads to surf but they're a great food ordering tool. The one advantage is that the seats at these iPad stations are usually very comfy. They also free you up from having to look for seating at a busy food court. I was once able to order Popeye's from several gates away where things were quieter, and my food was brought to me. [1] https://www.macworld.com/article/1167138/ipad_installations_at_airports_take_some_of_the_stress_out_of_traveling.html https://www.macworld.com/article/1167138/ipad_installations_...
  - xfitm3 8y ago
    LGA has an area that looks like a sit down restaurant with the ipads. I found it to be quite pleasant. However, if I just want to sit and relax I don’t want the ipad in front of me.
wenc 8y ago
Many All-you-can-eat (AYCE) sushi restaurants in Canada have iPad ordering systems. AYCE sushi places tend to have complex menus, so ordering with iPads helps reduce errors as well as table turnover time (an important KPI to optimize for sit-down restaurants). I bet they recoup their investments pretty quickly. Waitstaff isn't reduced though -- they still need lots of people to bring out the food, but the operation itself is fairly efficient.

HillRat 8y ago

The United terminal at EWR — ground zero for the “iPad at every seat” concept — basically feels like you’re trapped in a combination of a high-security video poker casino and the “Minority Report” retinal-scanning advertising scene, with the added insult of a CBGB-branded craft cocktail bar. Having said that, it’s still the best terminal you’ll find in Newark, so ... eh.

wenc 8y ago
OTG is the company behind the iPad concept [1], and there are large installations at IAH, YYZ, LGA, etc. I don't know, they're ok. I wouldn't use the iPads to surf but they're a great food ordering tool. The one advantage is that the seats at these iPad stations are usually very comfy. They also free you up from having to look for seating at a busy food court. I was once able to order Popeye's from several gates away where things were quieter, and my food was brought to me. [1] https://www.macworld.com/article/1167138/ipad_installations_at_airports_take_some_of_the_stress_out_of_traveling.html https://www.macworld.com/article/1167138/ipad_installations_...
- xfitm3 8y ago
  LGA has an area that looks like a sit down restaurant with the ipads. I found it to be quite pleasant. However, if I just want to sit and relax I don’t want the ipad in front of me.

wenc 8y ago

Many All-you-can-eat (AYCE) sushi restaurants in Canada have iPad ordering systems. AYCE sushi places tend to have complex menus, so ordering with iPads helps reduce errors as well as table turnover time (an important KPI to optimize for sit-down restaurants). I bet they recoup their investments pretty quickly. Waitstaff isn't reduced though -- they still need lots of people to bring out the food, but the operation itself is fairly efficient.