Crying when confronted with critical questions, as an apparent strategy to dodge genuine concerns? Stalking social media profiles and tattling on MAPS employees

Crying when confronted with critical questions, as an apparent strategy to dodge genuine concerns? Stalking social media profiles and tattling on MAPS employees who "liked" critical posts? Showering lavish attention and then suddenly and coldly ending it when they get what they need? It certainly feels underhanded. This may be par for the course in big business, but it's all the more dissonant when the compound in question is meant to make users more compassionate and open.