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I was surprised to see you didn’t mention the ubiquitous cell phone repair kiosks in every mall. I co-own a chain of cell phone repair stores, and although we d
by ericabiz 8y ago
I was surprised to see you didn’t mention the ubiquitous cell phone repair kiosks in every mall. I co-own a chain of cell phone repair stores, and although we don’t have any mall locations, the people in our industry who do have mall locations generally do well with them.
These small services type of businesses are able to pay larger rent and are more stable clients than the “boxes of clothes or accessories from China” types of stores. And since phone repair is an in-person service, it’s less likely to be hurt by online retailers.
I believe more malls will move toward service businesses. One here in Austin allowed a giant trampoline park in what used to be a flagship store. The store is packed with kids and parents.
I’m very interested in this area and how it will continue to play out!
- replicatorblog 8y agoIt's a great point! I'm always skeptical of the "move to experiences" narrative, but it sounds like you're having success there! I think that's definitely one route to go. I'm mostly curious about how Simon and similar companies are viewing this landscape? Are they planning on managing these malls indefinitely? Or do they largely view them as depreciating assets that they'll milk until they are demolished?