Another anecdote about an arrogant technician and UI's. When Ebay was a young company, I decided to give it a try. There was an auction status notice that was s

Another anecdote about an arrogant technician and UI's. When Ebay was a young company, I decided to give it a try. There was an auction status notice that was supposed to appear on the screen that I missed. My tech support session went something like this: Me: I didn't know that such and such occured because the status messages appear on the right of the screen, and my monitor is too small to show the right-hand side. Technician: You are correct. I suggest you adjust your Windows DPI setting so that more fits on the screen. Me: I already tried that, but it makes the characters too small in general. It's hard on the eyes. I'm using a fairly old monitor. Technician: I suggest you buy a newer and bigger monitor then. Me: Other users may have the same problem; not everybody has new monitors. Can't you move the status messages so they are not on the far right? Technician: Sorry, we can't do that. Please buy a new monitor if you want to use our site. I stopped using Ebay for a while. At least back then you could easily talk to an actual technician who knew the system. Now you'd probably have to go through middle-ware AI and script-reading minimum-wagers who may be diplomatic yet useless.