Just say, "It's a practical problem for us and if you don't fix it, I'll take our business elsewhere." If you can't take your business elsewhere, then you or yo

Just say, "It's a practical problem for us and if you don't fix it, I'll take our business elsewhere." If you can't take your business elsewhere, then you or your org dug itself a hole and is thus partly responsible. Never depend on one lone idiot. (Remember Jurassic Park 1?)