I have also wondered wht kind of person can work for the TSA and be happy getting paid to do this. The rank and file TSA agent who yells "take your shoes off"

I have also wondered wht kind of person can work for the TSA and be happy getting paid to do this. The rank and file TSA agent who yells "take your shoes off" when you are in the line, looks at the metal detector when you walk through and checks your bags when they see something unusual... ... that's practically a minimum wage job on par with being a shift supervisor at Starbucks. And at most airports they're all contract staff - yes, even TSA is outsourced. The people who are groping you for not taking the back-scatter scan work for a boss who owns the a company that contracts them to the TSA - they're so removed from any policy decision it's not worth venting unless you can see a senior person as they are usually staff. In fact, you can see the pecking-order at airpots - the front-line contractor doing minimum wage tend to be black, latino etc and the senior staff are old white guys. The two-tier system has removed a great deal of diversity. Sad.