3 ms·
Related is something which bug me about online ratings: there is just no way to know which of the people who voted on a category of products have anything like
by l0b0 8y ago
Related is something which bug me about online ratings: there is just no way to know which of the people who voted on a category of products have anything like the same idea of "quality" as you do. I've certainly bought absolutely awful stuff online which had a 90%+ positive or better than 4/5 star rating. What ends up happening is that analysing the ratings of hundreds of thousands of customers is very often less valuable than chatting to a single person who has had a good experience with a single product. This is how flawed online ratings are.
- Fins 8y agoThere's also the selection bias -- people who think the product is OK, but nothing special probably will not spend too much effort posting a review. But of course even if they do bother posting a review, ratings often do not have anything to do with the quality of the product.
- SAI_Peregrinus 8y agoDurability is almost never a part of online ratings. Who goes back and rates an item after a year?