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This misses the point. It is not equal. I choose Apple's store for one Very Big Reason over almost all other third-party services: I trust them with my financia
by lance76 8y ago
This misses the point. It is not equal. I choose Apple's store for one Very Big Reason over almost all other third-party services: I trust them with my financial details.
I don't have to 'beg' to later cancel my subscription. I don't have to worry about my credit card being stolen. I don't have to worry about a bunch of sophomoric engineers breaking their own website and creating grief for me.
I am in control with Apple. I prefer it. I am the customer.
I realize Netflix is no startup. I realize I may be paranoid and not even a fan of the Stripe madness that every two-bit startup uses.
But Netflix is still YAFS (Yet Another Friggin Subscription) that I have to manage on some other platform.
I prefer to have Apple be the "overseer" of even Netflix.
Would I cancel my Netflix subscription if I'm not at least provided the option of continuing my Apple management of their subscription? I'm leaning heavily toward it.
Don't be naive, everyone. This is more than just about the 30% cut. This is also about Netflix having a LOT of extra data on their customers they can't get within the Apple ecosystem.... home addresses, full names, credit card data, and possibly (yes, quiet possibly) cross-referencing that with other data providers to determine credit scores, income brackets, lifestyle choices, etc.
Why wouldn't' Netflix want a complete 'subscriber per zip code' breakdown. Yes, they could guesstimate it with IP addresses (and probably do), but now they could even say, "Hmmm... these subscribers appear to have 700 beacon scores, are single, and pay with a Titanium credit card. Surely, we could charge them more per month and they'd still pay. Or at least spam, er, offer them premium packages".
Not saying they don't have the right. Just as long as they don't say I don't have the right to stick with my Protective Shield of Apple.
After 2018 and all the data breaches the past two years, it's almost enough to want to pay cash for everything - or just bow out altogether. What little things I want to stay with, I prefer some 'middleman' that I can trust. Like Apple.
P.S. I am not an Apple Fanboy. But they are devoted to my privacy like no other Big tech company. So, they get my business. For now.
- m45t3r 8y ago> Don't be naive, everyone. This is more than just about the 30% cut. This is also about Netflix having a LOT of extra data on their customers they can't get within the Apple ecosystem.... home addresses, full names, credit card data, and possibly (yes, quiet possibly) cross-referencing that with other data providers to determine credit scores, income brackets, lifestyle choices, etc. I am no developer of iOS, but I am quite sure that Apple gives this information to developers. I worked in a payment system for years and this kind of information is quite common to share with your API users. I think they're even obligated by law because you can't really have a monetary transfer without sharing more details between both parties involved (yeah, you also have more information about the seller when money is involved). I mean, I don't see how Apple would share less information with Netflix, them say, Stripe itself. Of course Netflix has some more information about you because you're using their platform to make the payment, however about the payment data itself I would say the information they can get with both Apple or Stripe is similar [1]. [1]: Unless of course Netflix made their own payment system, that also would make sense considering their size. In this case they would have more information about you, like full Credit Card number instead of only the bin number of your Credit Card. However I don't think this would make my point much different.
- blihp 8y agoWhile it's been a long time since I played in Apple's sandbox, I can tell you from experience in Google's that this is most certainly not how things work for your average app store developer.[1] The transaction is between the customer and the app store (i.e. Apple/Google) and the app store then acts as an intermediary telling your app if the user (effectively just a meaningless ID number from the App point of view) is authorized etc. About the only times a developer even knows that someone is a user of their app is when they need support or leave a review. [1] There was a very brief period of time in the early days of Google supporting paid apps when some very limited customer information was provided (iirc, it was maybe email address and city level information) but that changed very quickly and I don't believe Apple ever provided this.
- invig 8y agoApple shares exactly none of this information with developers.
- GeekyBear 8y agoApple doesn't hand over customer data. They did bend enough in 2011 to allow their customers to choose to share some limited information when subscribing to the digital version of a magazine. >As for subscriber data, Apple will allow customers to provide publishers with name, e-mail and zip code information at the time of subscription. This is optional https://mashable.com/2011/02/15/apple-subscription-model/ https://mashable.com/2011/02/15/apple-subscription-model/
- peteretep 8y agoNot sure what I’m adding here, but I used to feel this way about PayPal and Amazon too. PayPal lost my loyalty years ago, Amazon I now run all products through a review checker and don’t buy clothes from them anymore
- hardlianotion 8y agoWhat’s a review checker?
- CreepGin 8y agoSomething like https://fakespot.com https://fakespot.com It analyzes product reviews to detect fake ones.
- hardlianotion 8y agoThanks
- contactlight11 8y agoWhat do you use instead of PayPal? Just enter your credit card on every site you buy something from? Definitely curious, because Google Pay and Amazon Payments are the only alternatives I can think of and neither are as widely adopted as PayPall.
- peteretep 8y agoYep, credit card everywhere and trust the fraud teams to save me. Only had a single fraudulent transaction once ever.
- habith 8y agoBe careful, a few fraudulent transactions and the teams would start thinking you're just trying to get out of paying your bills instead of helping you out. Lots of banks have virtual cards now that you can generate for one time use or for subscription services with a dollar/expiration date limits. I highly recommend seeing if your bank has such a feature.
- masonic 8y agoThis is also about Netflix having a LOT of extra data on their customers If you have a Netflix subscription in the first place, you've already given them a superset of what you've given Apple's app store, haven't you? (Aside from specific card details if you use a unique card for your Netflix payment.)
- new12345 8y agoI agree with your point on need for a strong middleman that can look after interests of its customer and defend against greedy sellers who are after customer's data and money. I would love to see Apple expand its role further and spearhead initiatives to safeguard interests of buyers from behemoth internet service/product providers, something that we desperately need.
- michaelmrose 8y agoYour credit card company is one intermediary already.
- etse 8y agoAm I the only one who is convinced Apple is focused on privacy because its cloud tech is really far behind Google and privacy was a path largely ignored in a data driven world? Don’t get me wrong—I like that they pursue the privacy angle but if the company’s strengths allowed them to compete with modern web/ads services companies, I think they would not have focused on privacy as much.
- sah2ed 8y agoYou'd be hard pressed to find any credible source for your conviction. Apple's privacy stance is what Steve Jobs believed in, and what Tim Cook has stuck with, because they know that leaving privacy-based decisions up to third-party developers never ends well. Here are excerpts from Jobs 2010 interview with Walt Mossberg [0]: “Silicon Valley is not monolithic,” Jobs responded, “We’ve always had a very different view of privacy than some of our colleagues in the Valley.” Apple, for instance, does not leave it up to developers to decide whether to be dutiful about warning users that their apps are tracking their location data, instead forcing pop-ups on users to alert them that an app is tracking them, and to turn off that ability if they don’t want. “We do a lot of things like that, to ensure that people know what these apps are doing,” he added. "Privacy means people know what they’re signing up for, in plain English, and repeatedly. I’m an optimist; I believe people are smart, and some people want to share more data than other people do. Ask them. Ask them every time. Make them tell you to stop asking them if they get tired of your asking them. Let them know precisely what you’re going to do with their data." “A lot of people in the Valley think we’re really old-fashioned about this,” Jobs said in the interview, “And maybe we are, but we worry about stuff like this.” [0]: https://qz.com/1236322/apples-steve-jobs-tried-to-warn-facebooks-mark-zuckerberg-about-privacy-years-before-the-cambridge-analytica-debacle/ https://qz.com/1236322/apples-steve-jobs-tried-to-warn-faceb...
- new_guy 8y ago> Apple's privacy stance is what Steve Jobs believed in, and what Tim Cook has stuck with, because they know that leaving privacy-based decisions up to third-party developers never ends well. As opposed to leaving their API wide open so anyone could access anybodys photos and files? Hence, the fappening. Apple is a marketing company, not a technology company.
- deleted 8y ago[deleted]
- pentae 8y agoWhy is it naive to think they just simply want to keep $250 million a year for themselves? Find me a CEO in America who wouldn’t go for that option first
- michaelmrose 8y agoApple now controls aprox 10% of mobile marketshare and I believe most people consume most content on screens bigger than their iPhone which can also be used to sign up for Netflix. Nobody much cares about Apple TV either. Apple is taking a sizable chunk of revenue and they don't have enormous leverage. Taking away Netflix from Apple users would hurt Apple more than Netflix and people will happily sign up on via their browser. It's not like Netflix is a fly by night org they have a similar rep to Apple because users don't make fine distinctions. Apple will suck it up and any negative for Netflix will be a rounding error compared to the pile of cash saved.
- armadsen 8y agoFair point, although I would bet that the share of Netflix customers using Apple devices is significantly higher than 10%. For one thing, in the US, iOS has more like a 45% share. For another, wealthier people are more likely to own iOS devices (worldwide), and I’m guessing they’re also likelier to be Netflix customers.
- deleted 8y ago[deleted]
- gnicholas 8y ago> But Netflix is still YAFS (Yet Another Friggin Subscription) that I have to manage on some other platform. I prefer to have Apple be the "overseer" of even Netflix. Would you pay 30% more via the App Store if given the choice?
- neotek 8y agoI'm not the person you replied to, but yes. I can't think of many subscriptions I have that I wouldn't happily pay more for if it meant having one central place to manage them all, overseen by a company that I fully believe gives a shit about my privacy.
- mcfedr 8y agoIs your bank not one place? You can just block the payments
- rusk 8y agoOr Paypal ...
- esrauch 8y agoIf you block a payment with your bank or credit card the other end can attempt to charge you anyway. You can sometimes dispute and lose and still pay. It also can trigger negative repercussions if you do have an ongoing relationship with the company, like IIRC Steam locks your whole account if you go that path on the basis that it indicates fraud to be blocked (not just that you wanted to cancel)
- ceejayoz 8y agoIt's not uncommon for the terms to require an explicit cancellation. People who try to cancel gym memberships by just letting their payment card expire find this out when they get sent to collections.
- jen729w 8y agoOther than the slightly obscure menu option to get to your list of subscriptions, how nice is the process to cancel an Apple subscription? Any of them – an app, Netflix, whatever. 1. Navigate to list of subscriptions. 2. Find desired subscription in list. 3. Click cancel. Nobody else does that and it is so nice.
- dirkgently 8y ago> I am in control with Apple. Steve Jobs is laughing in his grave.
- justtopost 8y agoAs long as Apple operates its services in china, I have no faith in ANY of their empty privacy promises. Publicly refusing to unlock phones and yet always allowing persistent backdoors used by anyone with 40k and a cell searching device is a nice way of turning their heads and proclaiming everything is fine.
- NicoJuicy 8y agoWhat is privacy is just their marketing selling point. Apple did try ads and they failed. So they changed their business to something they can handle. Something even required by law through GDPR. The most obvious prove was that Apple had insufficiently implemented GDPR according to a consumer organisation on the EU, a month after implementation. Where they surveyed all tech companies. They love GDPR because they think it would hurt their competitors though
- dhimes 8y agoWhat is this "Stripe Madness" to which you refer?
- habith 8y agoAccording to Google Stripe was posted on HN 130 times in the last month. I'm guessing for someone who uses HN daily this might skew their world view to assume that Stripe is everywhere.
- mcv 8y agoStill, it doesn't seem reasonable for Netflix to get 30% less revenue from users who happen to be using iOS. I guess the fairest thing for Netflix to do is to charge 40% more (so they get roughly the same amount after Apple takes their 30% cut) for people who sign up through Apple. That way, customers get the choice to go through Apple or not. > I don't have to worry about my credit card being stolen. I still think it's bizarre that you even have to authorise payment through the vendor you're buying from, rather than through your bank. This credit card-based payment system the internet accidentally foisted upon us is completely backwards.