HDNL as an organisation is terrible. Calling the only officially published HDNL number doesn't really help in getting a package delivered. HDNL staff working a

HDNL as an organisation is terrible. Calling the only officially published HDNL number doesn't really help in getting a package delivered. HDNL staff working at depots are far enough removed from the management chain that their interests are more closely aligned with the recipient - you want your package, they want to offload it and re-deliveries are a real hassle for them. Looking up HDNL on http://www.saynoto0870.com http://www.saynoto0870.com and calling your nearest depot will get you through to a non-corporate human. You can have the deliverer called while you hold to find out what the situation is, you may sometimes even get to speak directly to the deliverer with your package. There's a clear gap between HDNL management and HDNL delivery staff that needs fixing.