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> "Users sign up via the Airnoise website. With a free account, users can file up to 15 complaints a month; for $5 a month, they can file unlimited complaints."
by darkpuma 8y ago
> "Users sign up via the Airnoise website. With a free account, users can file up to 15 complaints a month; for $5 a month, they can file unlimited complaints."
Commercialized NIMBY, that's damn clever.
- jilop 8y agoIt's commercialized equal protection under law.
- eganist 8y agoIt's a bit of a Kamikaze effort, really. Enough NIMBY automation and future complaints will be as effective as no complaints at all.
- jimnotgym 8y agoExactly, boiler plate duplicate spam complaints > boiler plate meaningless reply.
- signal11 8y agoEven before this, researchers have noticed that a few people generate a disproportionate number of noise complaints (both links from 2016): US: https://www.mercatus.org/publications/airport-noise-nimbyism https://www.mercatus.org/publications/airport-noise-nimbyism UK: https://www.bbc.co.uk/news/uk-england-37803205 https://www.bbc.co.uk/news/uk-england-37803205 (half of the around 25,000 complaints were made by 10 people) I wonder if these people are more susceptible to noise than others, or are simply more tolerant of / more incentivized to navigating bureaucracy to file complaints. Either way, it'll be interesting to see how a "dash buttons" approach to filing complaints affects these numbers.
- Zanni 8y agoOn the disproportionate number of noise complaints from a few people: I've noticed in my own case that there was a huge bar to making my first noise complaint (I don't live under a flight path, but across from a beach park where people like to party after hours and blast loud music). The first few times I suffered through it. Eventually it was so bad, I went out at 3am to ask, politely, for them to keep it down (the park closes at 10pm). I didn't want to be "that guy" that calls the cops on a bunch of kids just looking to have a good time. The guy who owned the car blasting the music was apologetic and immediately complied, but one of his friends got in my face about it. Another couple of incidents like that and, well, fuck it, I'm not going to risk bodily harm to try to be cool for some total strangers. I called the cops, who responded in minutes. Problem solved. Once I crossed that line, I hear music blasting after midnight, I call the cops without hesitation. Aside from my own peace of mind, I like to think I'm helping my neighbors who may be still be in the suffering stage. I have no doubt that I make many more noise complaints than they do.
- marcoperaza 8y agoYour story is a great illustration of how accurate data can lead people to wrong conclusions. There’s no substitute for a qualitative understanding of the phenomenon being studied.
- lostlogin 8y agoI’ve always preferred quantitative data, though the pros and cons of each were explained to me by a physicist who was hardly non-biased.
- dwaltrip 8y agoAll data has limitations and context which must be understood, or else one may reach wrong conclusions. I think the limitations of quantitative data are often not properly acknowledged. Of course, data can be still be very useful.
- 8y ago
- contravariant 8y agoPerhaps, although it's a bit odd to discount complaints simply because someone didn't go through another frustrating process to make the complaint. Optimistically this might allow people to complain that otherwise wouldn't have bothered, and while it might be possible to explain away an increase in the number of complaints if it comes from a few people it becomes harder to ignore when these complaints come from a large group of people.
- joecool1029 8y agoWe used to have a system where excessive complaints by an individual would be considered an offense: https://en.wikipedia.org/wiki/Common_scold https://en.wikipedia.org/wiki/Common_scold