5 ms·
> ... Second, we run through a real problem the team is trying to solve — improving satisfaction, increasing retention, boosting usage of a service or feature.
by HillaryBriss 8y ago
> ... Second, we run through a real problem the team is trying to solve — improving satisfaction, increasing retention, boosting usage of a service or feature. The fact that it’s a real problem that we’re working on helps foster a collaborative conversation.
maybe I'm reading too much into this but ... for some reason, none of these questions are highly programming-centric (e.g. implement a sort algorithm, build a B-Tree, or even just implement the singleton pattern in C#, or whatever). all of the questions are human behavior-centric. and I wonder if maybe Microsoft has concluded that the really important challenges are not technical challenges, but marketing ones.
- bagacrap 8y agoI don't think those human-centered metrics can be classified as marketing. Is marketing the business of satisfying customers?
- HillaryBriss 8y agomaybe 'product development' ?