I once had to call the IRS for something and it also “worked”. The wait time was pretty reasonable (5 min or so), the person I spoke with was polite, knowledgea

I once had to call the IRS for something and it also “worked”. The wait time was pretty reasonable (5 min or so), the person I spoke with was polite, knowledgeable, and actually resolved the problem on the first try. It was heads and shoulders above most interactions I’ve had with with ISPs, big banks, and the like, where you get transferred around between departments that don’t seem particularly interested in helping you out....