From what I've heard talking with a variety of these: it's similar to how every programmer is also asked if they can help with computer problems, and how they a

From what I've heard talking with a variety of these: it's similar to how every programmer is also asked if they can help with computer problems, and how they all know that turning it off and on again is the primary fix. It just goes with the field - everyone even tangentially related will encounter this kind of thing with some regularity.