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A company training its staff to forward copyright complaints to the appropriate channel is trivial. Expecting all customers of a company to be magically educat
by andrei_says_ 8y ago
A company training its staff to forward copyright complaints to the appropriate channel is trivial.
Expecting all customers of a company to be magically educated about the proper channel for copyright complaints is much less realistic imo.
A company making profit from counterfeits making counterfeit reporting unintuitive sounds a bit suspicious.
- otterley 8y agoFirst, you’re mixing up counterfeit goods with copyright violations. They’re not identical. Different bodies of law, but it’s easy to confuse the two. At any rate, if you’re an IP rights holder, knowing how to deal with violations is table stakes for your legal representative. Googling “amazon copyright notice” gives you the correct page link near the top of the first results page.
- tsevis 8y agoI have reported the item on their correct page. By the way you can try to report it yourself right now. You cannot. You simply get the message that the ASIN or URL is wrong.
- hopler 8y agoThanks, unofficial Amazon representative, for explaining that Amazon's policy on copyright infringement is to misappropriate a little on every sale (small enough to not be worth the victims' cost of pursuing a claim) and make large profits on a high volume of offenses. Way to burnish your reputation.
- otterley 8y agoTo be clear, to my knowledge, this is not Amazon’s policy. Their policies are clearly laid out here: https://sellercentral.amazon.com/gp/help/external/help.html?itemID=U5SQCEKADDAQRLZ&language=en-US&ref=efph_U5SQCEKADDAQRLZ_relt_201361070 https://sellercentral.amazon.com/gp/help/external/help.html?...
- thatoneuser 8y agoRight? Amazon is first and foremost a logistics company. And we’re being told “oh you gotta send it down the proper channel to get a response.” BS. If amazon can deliver a million packages a day, they should damn well be able to forward a complaint to the department it belongs in. What a joke.